Privacy Policy

1. DATA PROTECTION

The controller responsible for data processing on this website https://gripping.life is

Christian Häne
Blumenstrasse 13
2502 Biel/Bienne
Switzerland
Telephone: +41 (0)76 429 70 90
E-mail: dataprivacy@gripping.life

The controller is the natural person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, IP addresses or similar).

For the purposes of this document, the brand name GRIPPING LIFE (we or us) is used.

General / Introduction
Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person is entitled to protection of their privacy and protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

In cooperation with our Swiss hosting provider cyon GmbH, Brunngässlein 12 in 4052 Basel, we make every effort to protect the databases as well as possible against unauthorized access, loss, misuse or falsification.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
By using this website, you consent to the collection, processing and use of data in accordance with the following description. This website can generally be visited without registration. Data such as pages accessed or names of files accessed, date and time are stored on the server for statistical purposes without this data being directly related to your person. If personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

Processing of personal data
Personal data is any information relating to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, deletion, retention, modification, destruction and use of personal data.
We process personal data in accordance with Swiss data protection law. If and insofar as the EU GDPR is applicable, we also process personal data on the following legal bases in conjunction with Art. 6 (1) GDPR:
lit. a) Processing of personal data with the consent of the data subject.
lit. b) Processing of personal data for the performance of a contract with the data subject and for the implementation of corresponding pre-contractual measures.
lit. c) Processing of personal data for compliance with a legal obligation to which we are subject under applicable EU law or under applicable law of a country in which the GDPR is applicable in whole or in part.
lit. d) Processing of personal data to protect the vital interests of the data subject or another natural person.
lit. f) Processing of personal data for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental freedoms and rights and interests of the data subject. Legitimate interests include, in particular, our business interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.
We process personal data for the duration required for the respective purpose or purposes. In the case of longer-term retention obligations due to legal and other obligations to which we are subject, we restrict processing accordingly.

2. DATA COLLECTION ON OUR WEBSITE

Cookies

1. Purpose of processing
   Technically necessary cookies are used on this website. These are small text files that are not permanently stored in or by your Internet browser on your computer system and are only used for the functionality of the website. Other cookies remain permanently and recognize your browser on your next visit to increase the user-friendliness of the website.
2. Legal basis
   The legal basis for this processing is Art. 6 para. 1 f) GDPR.
3. Legitimate interest
   Our legitimate interest is thefunctionality and user-friendliness of our website. The user data collected by technically necessary cookies and the long-term cookies described here are not used to create user profiles. This safeguards your interest in data protection.
4. Storage duration
   The technically necessary cookies are usually deleted when the browser is closed. Permanently stored cookies have a different lifespan ranging from a few minutes to several years.
5. Right to object
   If you do not wish these cookies to be stored, please deactivate the acceptance of these cookies in your Internet browser. However, this may limit the functionality of our website. You can also delete permanently stored cookies at any time via your browser.

SSL/TLS encryption
This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Server log files
Whenever you visit our website, we automatically save certain data. This includes the IP address, type and version of the browser used, time, date and website from which users access our site. The IP address is stored anonymously. A personal reference can no longer be established. The legal basis for this processing is Art. 6 para. 1 lit. f GDPR.

Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Inquiry by e-mail, telephone
If you contact us by e-mail or telephone, we will store and process your inquiry, including all personal data (name, inquiry), for the purpose of processing your request. We will not pass on this data without your consent.

Registration on this website
You can register on our website in order to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will reject the registration.
We will use the e-mail address provided during registration to inform you of important changes, such as changes to the scope of the offer or technically necessary changes.
The data collected during registration will be stored by us for as long as you are registered on our website and will then be deleted. Statutory retention periods remain unaffected.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Data transmission when concluding contracts for online stores, retailers and shipping goods
We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the companies entrusted with the delivery of the goods or the credit institution commissioned with payment processing. Any further transmission of data will not take place or will only take place if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

To fulfill your orders, we work with the print-on-demand shipping company Printful, Inc, 11025 Westlake Dr Charlotte, North Carolina 28273, United States. Printful ships your orders and therefore has access to your address. For more information, please see Printful’s privacy policy: https://www.printful.com/policies/privacy

3. SOCIAL MEDIA

We maintain online presences within social networks and platforms in order to communicate with our customers, interested parties and users and to inform them about our services. These include Facebook and Instagram. When accessing the respective platforms, the terms and conditions and data processing guidelines of the respective operator apply.
Unless otherwise stated in our privacy policy, we process users’ data if they communicate with us within the social networks and platforms, e.g. write posts on our online presences or send us messages.
The processing of users’ personal data is based on our legitimate interests in comprehensive user information and communication with users in accordance with Art. 6 para. 1 lit. f. GDPR. GDPR. If the users are asked by the respective providers of the platforms for consent to data processing, the legal basis for processing is Art. 6 para. 1 lit. a. GDPR.
For a detailed description of the respective processing and the opt-out options, we refer to the following linked information from the providers.

Facebook
Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour Dublin 2, Ireland.
Privacy policy: https://www.facebook.com/about/privacy/
Opt-out: https://www.facebook.com/settings?tab=ads.

Instagram
Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour Dublin 2, Ireland.
Privacy policy: http://instagram.com/about/legal/privacy/
Opt-Out: http://instagram.com/about/legal/privacy/

YouTube
We integrate the videos of the platform “YouTube” of the provider Google (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland).
Privacy policy: https://www.google.com/policies/privacy/
Opt-out: https://youtube.com/opt-out.
The legal basis for this is Art. 6 para. 1 lit. f GDPR.

4. ANALYSIS TOOLS AND ADVERTISING

Google Analytics

1. Purpose of processing
   This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
2. Legal basis
   The legal basis for this processing is Art. 6 para. 1 f) GDPR.
3. Legitimate interest
   Our legitimate interest is the statistical analysis of user behavior for optimization and marketing purposes. To protect your interest in data protection, this website uses Google Analytics with the extension “anonymizeIP()”, so that the IP addresses are only processed further in abbreviated form in order to exclude direct personal references.
4. Categories of recipients
   Google, partner companies
5. Transmission to a third country
   Google LLC, based in the USA, is certified for the US-European data protection agreement “Privacy Shield”, which guarantees compliance with the data protection level applicable in the EU.
6. Storage period
   Unlimited
7. Right to object
   You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: optout
   You can also prevent the collection of data by setting an opt-out cookie. If you wish to prevent the future collection of your data when you visit this website, please click here: Deactivate Google Analytics

Facebook Pixel & Tracking
We use the Facebook pixel from Facebook on our website. We have implemented a code for this on our website. The Facebook pixel is a snippet of JavaScript code that loads a collection of functions with which Facebook can track your user actions if you have come to our website via Facebook ads. For example, if you purchase a product on our website, the Facebook pixel is triggered and stores your actions on our website in one or more cookies. These cookies enable Facebook to match your user data (customer data such as IP address, user ID) with your Facebook account data. Facebook then deletes this data again. The data collected is anonymous and cannot be viewed by us and can only be used in the context of ad placements. If you are a Facebook user and are logged in, your visit to our website is automatically assigned to your Facebook user account.
We only want to show our services and products to people who are really interested in them. With the help of Facebook pixels, our advertising measures can be better tailored to your wishes and interests. This means that Facebook users (provided they have allowed personalized advertising) see suitable advertising. Furthermore, Facebook uses the data collected for analysis purposes and its own advertisements.
Facebook also processes your data in the USA, among other places. Facebook or Meta Platforms is an active participant in the EU-US Data Privacy Framework, which regulates the correct and secure transfer of personal data from EU citizens to the USA. You can find more information on this at https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en.

5. NEWSLETTER

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation. The data you provide us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.

VBOUT
This website uses VBOUT to send newsletters. The provider is VBOUT Inc, 1412 Broadway, New York, NY 10018, United States. VBOUT is a service with which the newsletter dispatch can be organized and analyzed. The data you enter for the purpose of receiving the newsletter (e.g. e-mail address) is stored on VBOUT’s servers in the United States.
Our newsletters sent with VBOUT enable us to analyze the behavior of newsletter recipients. Among other things, we can analyze how many recipients have opened the newsletter message and how often which link in the newsletter was clicked on. Conversion tracking can also be used to analyze whether a predefined action (e.g. purchase of a product on our website) has taken place after clicking on the link in the newsletter. Further information on data analysis by VBOUT newsletters can be found at: https://www.vbout.com/solutions/analytics/.

The data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
If you do not wish to be analyzed by VBOUT, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message. You can also unsubscribe from the newsletter directly on the website.
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from the servers of VBOUT after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.
For more information, please refer to VBOUT’s privacy policy at: https://www.vbout.com/privacy-policy/.

6. PLUGINS AND TOOLS

Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
The purpose of reCAPTCHA is to check whether the data input on our websites (e.g. in a contact form) is made by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.
Data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM.
Further information about Google reCAPTCHA and Google’s privacy policy can be found at the following links: https://policies.google.com/privacy?hl=de and https://www.google.com/recaptcha/intro/android.html.

7. PAYMENT PROVIDER

Credit card payment (Visa, Mastercard, etc.)
We offer payment by credit card on our website. The provider of this payment service is Stripe, Inc. with dual headquarters in San Francisco, California, and Dublin, Ireland (hereinafter “Stripe”).

Details on payment with Stripe can be found at the following link:
https://stripe.com/de-ch/privacy

PayPal
We offer payment via PayPal on our website. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).
If you select payment via PayPal, the payment data you enter will be transmitted to PayPal.

Details on payment with PayPal can be found at the following link:
https://www.paypal.com/ch/webapps/mpp/ua/privacy-full

8. RIGHTS OF THE DATA SUBJECT

Right to confirmation
Every data subject has the right to request confirmation from the website operator as to whether personal data concerning him or her is being processed. If you wish to exercise this right of confirmation, you can contact our data protection officer at any time.

Right to information
Any person affected by the processing of personal data has the right to obtain information from the operator of this website at any time and free of charge about the personal data stored about them. If you wish to make use of this right to information, you can contact our data protection officer at any time.

Right to rectification
Any person affected by the processing of personal data has the right to request the rectification of inaccurate personal data concerning them. Furthermore, the data subject has the right to request the completion of incomplete personal data, taking into account the purposes of the processing. If you wish to exercise this right to rectification, you can contact our data protection officer at any time.

Right to erasure (right to be forgotten)
Any person affected by the processing of personal data has the right to request the controller of this website to erase the personal data concerning them. Please note, however, that we reserve the right to assert the restrictions provided for by law, for example if we are obliged to store or process certain data, have an overriding interest in doing so (insofar as we are entitled to invoke this) or need it for the assertion of claims. If you wish to exercise this right to erasure, you can contact our data protection officer at any time.

Right to restriction of processing
Any person affected by the processing of personal data has the right to obtain from the controller of this website restriction of processing. Please note, however, that we reserve the right to assert the restrictions provided for by law, for example if we are obliged to store or process certain data, have an overriding interest in doing so (insofar as we are entitled to invoke this) or require it for the assertion of claims. If you wish to exercise this right to restrict processing, you can contact our data protection officer at any time.

Copyrights
The copyright and all other rights to the content, images, photos or other files on the website belong exclusively to the operator of this website or the specifically named rights holders. The written consent of the copyright holder must be obtained in advance for the reproduction of any files.
Anyone who commits a copyright infringement without the consent of the respective copyright holder may be liable to prosecution and may be entitled to claim damages.

Disclaimer
All information on our website has been carefully checked. We make every effort to ensure that the information we provide is up-to-date, correct and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, so that we cannot assume any liability for the completeness, correctness and topicality of the information, including journalistic and editorial information. Liability claims relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are fundamentally excluded.
The publisher may change or delete texts at its own discretion and without prior notice and is not obliged to update the content of this website. The use of or access to this website is at the visitor’s own risk. The publisher, its customers or partners are not responsible for any damages, such as direct, indirect, incidental or consequential damages, allegedly caused by visiting this website and consequently assume no liability for such damages.
The publisher also accepts no responsibility or liability for the content and availability of third-party websites that can be accessed via external links from this website. The operators of the linked sites are solely responsible for their content. The publisher therefore expressly distances itself from all third-party content that may be relevant under criminal or liability law or offend common decency.

Contractual services
We process the data of our contractual partners and interested parties as well as other clients, customers, clients or contractual partners (uniformly referred to as “contractual partners”) in accordance with the data protection provisions of the Federal Data Protection Act (DSG) and the EU-DSGVO pursuant to Art. 6 para. 1 lit. b. DSGVO in order to provide them with our contractual services. GDPR, in order to provide you with our contractual or pre-contractual services. The data processed in this context, the type, scope and purpose as well as the necessity of their processing result from the underlying contractual relationship. The processed data includes the master data of our contractual partners (e.g. names and addresses), contact data (e.g. email addresses and telephone numbers) as well as contract data (e.g. services used, contract content, contract communication, names of contact persons) and payment data. In principle, we do not process any special categories of personal data unless these are part of order or contract processing.
We process data that is required to justify and fulfill the contractual services and point out the necessity of its disclosure, unless this is obvious to the contractual partners. Data is only passed on to external persons or companies if this is necessary in the context of a contract. When processing the data provided to us as part of an order, we act in accordance with the client’s instructions and the statutory provisions.
When using our online services, we may store the IP address and the time of the respective user action. This data is stored on the basis of our legitimate interests and the interests of users in protection against misuse and other unauthorized use. This data is not passed on to third parties unless it is necessary for the pursuit of our claims in accordance with Art. 6 para. 1 lit. f. GDPR or if there is a legal obligation to do so pursuant to Art. 6 para. 1 lit. c. GDPR.
The data will be deleted when the data is no longer required to fulfill contractual or legal duties of care and to process any warranty and comparable obligations, whereby the necessity of storing the data is reviewed at irregular intervals. In all other respects, the statutory retention obligations apply.

Administration
We process data in accordance with the data protection provisions of the Swiss Confederation (Federal Act on Data Protection, FADP) and the EU GDPR as part of administrative tasks and the organization of our operations, financial accounting and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process as part of the provision of our contractual services. The processing bases are Art. 13 para. 1 DSG, Art. 6 para. 1 lit. c. GDPR, Art. 6 para. 1 lit. f. GDPR. Customers, interested parties, business partners and website visitors are affected by the processing. The purpose and our interest in the processing lies in the administration, financial accounting, office organization, archiving of data, i.e. tasks that serve the maintenance of our business activities, the fulfillment of our tasks and the provision of our services. The deletion of data with regard to contractual services and contractual communication corresponds to the data mentioned in these processing activities.
In this context, we disclose or transmit data to the tax authorities, consultants, such as tax advisors or auditors, as well as other fee offices and payment service providers.
In addition, we store information about suppliers, event organizers and other business partners on the basis of our business interests, e.g. for the purpose of establishing contact at a later date. This mostly company-related data is generally stored permanently.

Data transfer to the USA
Tools from companies based in the USA are integrated into our website. If these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are obliged to disclose personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for surveillance purposes. We have no influence on these processing operations.

Amendments
We may change this privacy policy at any time without prior notice. The current version published on our website applies. If the privacy policy is part of an agreement with you, we will inform you of the change by e-mail or other suitable means in the event of an update.

Last updated: Biel, October 10, 2024